Data Backup and Disaster Recovery That Keeps Your Business Ready

STEP Innovations provides data backup and disaster recovery services for businesses across the Greater Calgary Area. We help protect critical information, monitor backups, and establish practical recovery plans for disruptive events. Your business gains a clearer path to restoring essential systems and resuming operations after data loss, hardware failure, or a cyber incident.

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Data Loss Becomes More Costly Without a Recovery Plan

Backups alone are not enough. Businesses need clear recovery priorities, reliable oversight, and a plan that connects technology restoration with operational needs.

Unverified Backups

A backup can create false confidence when no one monitors its status or confirms that stored data is usable. Problems may remain hidden until your business needs to recover files or systems.

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Unclear Recovery Priorities

Not every application, device, and data set has the same operational importance. Without defined priorities, recovery efforts can become disorganized while employees and customers wait.

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Cybersecurity Incidents

Ransomware, account compromise, and other security events can disrupt systems while placing business data at risk. Recovery planning helps your team make informed decisions instead of improvising during a stressful incident.

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Extended Operational Disruption

Hardware failures, human error, and unexpected outages can interrupt access to essential information. The longer recovery takes, the greater the potential impact on productivity, service delivery, and revenue.

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A Practical Approach to Business Data Resilience

Our security-first approach connects backup management, recovery planning, and ongoing IT guidance. The result is a better-defined process for protecting data and responding when normal operations are interrupted.

Managed Backup Oversight

We monitor and manage backup processes as an ongoing responsibility rather than a one-time setup. This helps identify issues earlier and supports more dependable recovery preparation.

Business-Focused Recovery Planning

We align recovery priorities with the systems and information your organization depends on most. Clear responsibilities and documented steps help reduce confusion when a disruption occurs.

Layered Data Protection

We consider backup, offsite or cloud storage, cybersecurity, and continuity planning as connected parts of risk reduction. This layered approach helps address multiple causes of data loss and downtime.

Ongoing Strategic Guidance

Recovery needs change as your technology, workforce, and business processes evolve. We review requirements over time and help keep continuity planning aligned with current operations.

Our Services

Managed IT Services

STEP Innovations provides security-first managed IT services for businesses across the Greater Calgary Area. We manage day-to-day technology, support users, monitor systems, and help strengthen cybersecurity. Your team gains reliable IT operations and practical guidance aligned with business priorities.

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Cloud Solutions

STEP Innovations provides cloud solutions that help businesses modernize systems, support users and reduce technology risk. We assess your needs before recommending public, private or hybrid cloud services that fit your operations. From migration through ongoing management, our team keeps security, usability and business alignment in focus.

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Co-managed IT Services

STEP Innovations provides co-managed IT services that add technical capacity, cybersecurity expertise, and strategic guidance to your existing IT function. We work alongside your team to address operational gaps without taking away its ownership or visibility. The result is a more capable IT operation that supports productivity, reduces risk, and advances business priorities.

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Data Backup and Disaster Recovery FAQs

The scope can include backup monitoring and management, offsite or cloud backups, recovery planning, and guidance for restoring essential systems. STEP Innovations evaluates your technology and business priorities before recommending an approach. The final service scope depends on your environment, risks, and continuity requirements.

Backup creates protected copies of data, while disaster recovery defines how systems and information will be restored after a disruption. A business may have backups without having clear recovery priorities, responsibilities, or procedures. Combining both disciplines provides a more practical foundation for operational resilience.

Recovery time depends on the affected systems, data volume, backup design, available infrastructure, and nature of the disruption. STEP Innovations helps establish realistic recovery priorities based on your operational needs. Specific recovery objectives should be documented and reviewed as your environment changes.

Yes, Microsoft 365 can be considered within a broader backup and continuity strategy. We assess which business information requires additional protection and how it should fit into your recovery plan. This helps address risks involving deletion, account compromise, and operational disruption.

Pricing depends on factors such as user and device counts, data volume, retention needs, infrastructure, and the required service scope. STEP Innovations offers per-user, per-device, and flat-rate monthly service models where appropriate. An assessment provides the information needed to define suitable coverage and pricing.

The process begins with a discussion of your current systems, business priorities, and data loss concerns. We then assess relevant risks and identify gaps in backup coverage or recovery planning. From there, we can recommend a practical path to secure, modernize, and manage your environment.

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What Our Clients Are Saying About Our Services:

★★★★★

Handles any IT related issues I have like a piece...

Handles any IT related issues I have like a piece of cake, awesome people.
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Zeke is Amazing!!

Kyle was on point with the steps to help resolve my issue and I could follow the email instructions to resolve it. Much appreciated!
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Rishabh is the best! He consistently does a great job...

Rishabh is the best! He consistently does a great job and always goes above and beyond. 😊
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Zeke was great at helping me set up my new...

Zeke was great at helping me set up my new email, highly recommend Step Innovations!
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Kyle was great. He resolved all my issues.

Kyle was great. He resolved all my issues.
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Thoroughly impressed with the service! Their response time is really...

Thoroughly impressed with the service! Their response time is really impressive and they're super easy to work with. Today, I was helped by Tim, and I've also dealt with Kyle. Both are AWESOME! Some IT companies will make you feel dumb... not these guys. Highly recommend STEP.
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STEP Innovations has been our "IT people" for the past...

STEP Innovations has been our "IT people" for the past few years and have been extremely helpful with all our computer issues. Highly recommended.
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Daniel and Team are the best! Highly recommend this company...

Daniel and Team are the best! Highly recommend this company to support you with your IT needs.
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Daniel and the team at STEP Innovations Inc. are outstanding....

Daniel and the team at STEP Innovations Inc. are outstanding. They consistently resolve issues quickly and take full ownership of every task. Their responsiveness and attention to detail make them an invaluable IT partner. They truly listen and deliver solutions that work. If you’re looking for reliable IT support for your business, I highly recommend STEP.
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delivers excellent service with a professional team that truly understands...

delivers excellent service with a professional team that truly understands technology. They respond quickly, solve issues efficiently, and provide reliable solutions that help businesses run smoothly. Highly recommended!
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Company that feels like home

PROS: - Great Culture & People - Interesting Jobs - Amazing Flexibility (Mon/Fri Flex days) - Next to train line - RRSP Matching CONS: - Company is still trying to crack into more process dominated projects, mainly still rail associated
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Quick Response

Quick Response
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The STEP team is great with communication and are responsive...

The STEP team is great with communication and are responsive when we submit requests. Thank you :)
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Fast, accurate and very profesional. Was great as always.

Fast, accurate and very profesional. Was great as always.
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Step Innovations is a great IT company they are keeping...

Step Innovations is a great IT company they are keeping our systems clean and solving our everyday operating system errors. I would recommend them to all companies out there.
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Best in class!

Best in class!
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Daniel and the team are great. Very responsive and can...

Daniel and the team are great. Very responsive and can always count on a quick response.
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I have used STEP for my IT solutions and security...

I have used STEP for my IT solutions and security since the start of my business. They are incredibly knowledgeable and helpful.
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Great group of people who really understand the needs of...

Great group of people who really understand the needs of business in 2025. Their cloud and network services alongside the hardware and service procurement was top notch.
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Daniel and his team are exceptional - their work is...

Daniel and his team are exceptional - their work is top notch, the response time is super quick and they have the expertise to navigate any challenge we’ve faced. I would absolutely recommend them for the IT needs for any size business.
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The team is always available 24/7 and extremely responsive. When...

The team is always available 24/7 and extremely responsive. When we have an issue it’s resolved within a couple of hours. Great partner in IT and cyber security.
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knowledge and quick response.

knowledge and quick response.
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Dan, Tim and the team at Step have been amazing...

Dan, Tim and the team at Step have been amazing to work with over the last year. Whether it is fixing technical issues or setting up new tech, they have been responsive, dependable and always find a solution fast. Highly recommend them if you’re looking for a solid, reliable IT company!
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STEP Innovations Team is awesome!

STEP Innovations Team is awesome!
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Friendly Team, Great Hours!

PROS: Hours and flexible working was great. The office environment was positive and nice to work in. CONS: Difficult to progress. Too many people not on the same page.
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Thumbs up

PROS: Great people, nice office space, flexible work schedules, you may take on multiple roles in the company CONS: Tight project timelines and budgets
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Great place to work!

PROS: Everyone here is very friendly and they are a fun group of people. It feels like working with a family. I really enjoy both my job and going to work in the office. I really appreciate our hybrid working option, so we can work two days at home and three days in the office. Gives great work/family life balance. CONS: The ups and downs of a EPCM, but that is how the industry is.
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Fast Paced Environment, Busy EPC

PROS: Very Fast Paced Working Environment Niche Skillset - Rail Engineering is a huge part of the business Strong Team leads Great Benefits CONS: Smaller team means often having to wear multiple hats
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Exceptional Company with Great People

PROS: An engineering firm that is exposed to many different industries and steps outside of only doing oil and gas projects. Fun team environment that focuses on executing projects for clients well. Great team with great people working in the same direction CONS: Sometimes their clients can push too hard on project schedule.
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Good Leadership

PROS: Good leadership and unique projects CONS: Some ups and downs in the amount of work
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Fun place to work

PROS: Good company culture, fun place to work. Large variety of projects and good learning activities CONS: This is a smaller and rather flat organization
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Good working environment

PROS: located in downtown and the managements are well-organized CONS: not enough salary and need to be multitasker
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Affordable IT Services with quality workmanship and knowledge.

Affordable IT Services with quality workmanship and knowledge.
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Great team, great work, would definitely recommend them.

Great team, great work, would definitely recommend them.
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Prepare Your Calgary Business Before Disruption Strikes

Schedule a consultation with STEP Innovations to review your backup coverage, recovery priorities, and continuity risks. We will help you identify practical next steps for protecting critical data and improving recovery readiness across the Greater Calgary Area.